1. Plain Communications - Acceptable Use Policy

  • 1.1 Plain's Acceptable Use Policy applies to anyone who accesses our site, or subscribes to any of our services.
  • 1.2 If you are an Plain customer, then the General Terms and Conditions will apply, and any product specific terms and conditions.

2. Complying with these Policies

  • 2.1 By using Plain's services, you agree to comply to this Acceptable Use Policy and to other Policies which apply to particular services.

3. Changing Policies

  • 3.1 Plain may at any stage change this policy. We will notify you of changes to this policy by posting an updated version of the policy on our website. Any changes apply from when they are first posted on the web site.

4. System Abuse

  • 4.1 System Abuse is strictly prohibited. Plain may terminate or modify service immediately and may bill for any resulting support charges if the client engages in system abuse. Following is a list of actions, which are defined to be system abuse. This list is non-exclusive; any action about which there is any doubt should be referred to Plain for evaluation.

    • Attempting to access the Internet from two locations at the same time.
    • Attempting to circumvent user authentication or security of any host, network, or account on Plain systems or the Internet at large ("hacking").
    • Attempting, in any way, to interfere with or deny service to any user or any host on the Internet. This includes, but is not limited to: the spawning of an excessive number of processes, Consuming excessive amounts of memory, central processor time, hard disk storage space, and abusing any general system resources.
    • Port scanning or investigating network configuration without the permission of the individual or company involved.
    • Engaging in harassment, whether through language, frequency, or size of messages.
    • Users are not permitted to send multiple unsolicited email (Spam) to single or multiple users including, but not limited to, advertising email.
    • Forwarding or posting "chain letters" (multiple forwarding) of any type.
    • Adding or attempting to add addresses to any mailing list without explicit positive consent of the addressee. (This also violates the Privacy act)
    • Using an Plain account or network connection to collect replies to messages sent from another provider which violate these rules or those of that provider.
    • Introduce anything harmful or destructive (such as viruses, worms, Trojan horses, time bombs or bots) to, or interfere in any way with, our or anyone else's computer system or communications services.
    • Forging email or USENET posting header information.
    • Create or use a false identity for the purpose of misleading others as to the identity of the sender or origin of any message.
    • Posting inappropriate messages to USENET newsgroups e.g., posting large numbers of unsolicited posts indiscriminately ("spamming"), or posting encoded binary files to USENET newsgroups not specifically named for that purpose.
    • Posting messages that use inappropriate language or expressions of bigotry or hatred on Plains website.
    • Attempting to cancel, supersede, or otherwise interfere with email or USENET posts other than one's own.
    • Using an account at another provider to promote an Plain Web site in an abusive manner;
    • Reselling Plain services to third parties that do not abide by these guidelines.

    If we feel that you have been abusing our system, we will not hesitate to disconnect your service indefinitely. In some cases, we may also add an additional charge and possibly prosecute. Any failure to obey these rules will result in a warning. If we consider the breach to be sufficiently serious (at our discretion), you agree that we may disconnect your services without liability to you.

5. Your Responsibilities

  • 5.1 You are responsible for all your activities while using our services, and material you post to our website.
  • 5.2 It is your responsibility to maintain the security of your personal information. We recommend you do not give out personal information such as credit card details on unsecured sites.
  • 5.3 You are responsible for what you view over the internet, including what your children view. Some content on the internet is adult and may not be suitable for children to view.